1. Eligibility for Refund

Refunds are considered in the following cases:

• Project not delivered within the promised timeframe (and no communication from our side)
• Complete mismatch with the confirmed project scope

2. Non-Refundable Cases

• If project development has already begun or is delivered
• If the client is unresponsive after initial confirmation
• Change of mind or personal reasons after payment

3. Requesting a Refund

You must contact us within 3 days of the issue. Email us at [your email] or WhatsApp at [your number] with:

• Project name
• Reason for refund
• Payment reference

Refunds, if approved, will be processed within 5–7 business days.